Great responses and lots of feedbacks
By @rexchung on Tue, October 20 2009
Since our launch, we’ve received many feature requests and questions. Not many people know about our feedback page on Uservoice. So I have added an extra link at the footer.
Please add any suggestions or problems you may have faced. We’ll attend to the problem straight away. And if you haven’t noticed, we’ve also added a real time chat support using Olark . They have a great new platform and widget, if you’re a site owner, you should check it out.


We now have clients literally in 4 countries – USA, Australia, Ireland, Italy. Let me know if I’ve left any of you out. Things are happening very quickly here. Since we were featured on AWS Blog, our signups were boosted!
Thank you for your support and feedback. I’ve compiled a short list so far, they are going into our to-do list for sure.
Q. Audio only transcoding?
A. Yes. Create a new profile and choose format as “mp3” and “novideo” in videocodec.
Q. Can you control S3 headers, particularly Cache-control and Expires headers?
A. Not yet, we’re working on that.
Q. How can I delete videos?
A. You don’t need to delete videos, we don’t store them permanently but there’s a 48 hr window for debugging, temporary backup and renecode.
Q. How can I customise remote video filename?
A. We’re working on this.
Other good suggestions as well.
- Multiple upload path per account.
- Multiple notification server per account.
- or separate development, production environment.
